For those that want to know more, i've done some testing and it also works with the serial number if the card is active.
![[Image: Eyr7wrd.png]](https://i.imgur.com/Eyr7wrd.png)
![[Image: JJU9wq7.png]](https://i.imgur.com/JJU9wq7.png)
It took some time to arrive, but as soon as they tell you it's okay just wait. Took mine probably 30 minutes - 1 hour.
If you can get a picture they will 100% ask for it if you don't have part of the claim code.
If you can photoshop a picture of it being fully scratched it takes lit 5 minutes to get them.