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This is why you should always use a reliable hosting company with references/vouches

Submitted by AligatoR, , Thread ID: 97311

Thread Closed
01-08-2018, 12:14 PM
#1
I've been developing a MilitaryRP for 6 and a half months now. I started working on it back in January but got established in mid February. I spent probably a good 100 hours coding and developing this server from the group up, making sure every little thing is on point. starting about July12th the panel stopped working, I just thought it was a random outage from something like a network error. About 3days later (July15th)I tried to log into the panel and saw that instead of bringing me to the home page, the website didn't load at all, connection error. Now at this point I'm getting irritated I said to myself "Wtf is going on, did a tornado hit the server box". 2 days later (July17th) I decided to shoot the owner of the hosting company a message, I said "Hey, the panel seems to be not working", no response. So I waited til the next day (July 18th). I then sent him another message saying "Hello? I still can't connect to the panel". So again, I was trying to be patient so I waited til the next day (July 19th) to wait to see if I got a message, still, no message, so I said "Ummmmmm, I can't run a community without a server". The owner of the hosting company used to talk to me ALL THE TIME, so I don't see a reason why he would all the sudden stop talking to me. So I waited another 3 days (July 22nd) and decided to message him for the final time, I said "Hey, Bud, I messaged you 3 times in the past Fucking week and you still haven't responded. Your hosting still up? Like tf goin on" (word for word).So I decided to actually do the smart thing and contact someone other then the owner of the hosting company. So I sent the person a message saying "Did you shut down? I have a server with you but I can't access the panel. I already tried messaging the owner but he hasn't responded to me". He replied back saying "The owner might be sleeping or smoking, but I will try to reach him for you". I then sent him the screen shot of me messaging the owner with the response, "I don't think he would sleep are smoke for that long". He then proceeded to tell me he would sort it out. From that day I still don't have access to my server. Just recently (July 31st) the person from the hosting company got back to me, he told me the servers have been having problems lately and he's sorry for the inconvenience. He then gave me the link to the new server panel with a new login and a new server. I then had the idea to try to log in with my old credentials, to see if my server is still up. It said my username or password was wrong. So since yesterday (July 31st) I have lost a FULLY DEVELOPED SERVER because the hosting company had a small slip up and didn't tell anyone, and I of course didn't make a backup of the server. So now I have to announce to my community the server that everyone likes to play on has to shut down because the hosting company fucked up and I can't do shit about it.



This is the EXACT REASON you should always go find a hosting company with a good reputation. Now I didn't reveal the name of the support agent because he really did try to help. I'm also not going to reveal the name of the owner as it really could've been a slip up as they are a newer hosting company.

This is just me giving a warning to people that when you buy a gmod server host know who your buying from, and remember that your good friend AligatoR lost and entire server because he wasn't careful enough.
Thanks
XERTiO
for upgrading me to Prime!

RE: This is why you should always use a reliable hosting company with references/vouches

#2
Could you DM me the server host you were using? I am using Nitrous Networks and this kind of shit has happened to me before with them. I wonder if it is related to this.

RE: This is why you should always use a reliable hosting company with references/vouches

#3
Serenity servers is hands down the best gmod host site.

RE: This is why you should always use a reliable hosting company with references/vouches

OP
#4
02-08-2018, 02:14 AM
Ahniwake Wrote:
Serenity servers is hands down the best gmod host site.

I can strongly deny that, apparently they only have one network developer, so I had to wait an entire month after I paid for my server to build it. I would never go back to them based on other experiences I've had with them.
Thanks
XERTiO
for upgrading me to Prime!

RE: This is why you should always use a reliable hosting company with references/vouches

This post was last modified: 03-08-2018, 09:05 AM by Ahniwake
#5
This post shall be ignored, read the one below. Thank you Smile

RE: This is why you should always use a reliable hosting company with references/vouches

#6
02-08-2018, 05:32 AM
AligatoR Wrote:
I can strongly deny that, apparently they only have one network developer, so I had to wait an entire month after I paid for my server to build it. I would never go back to them based on other experiences I've had with them.
I feel brain dead now. I thought this was a separate post. But in response to your answer, considering I do my own developing work and don't require a network developer. They have good specs for the host, and do exactly what I need. It depends on the situation however.

RE: This is why you should always use a reliable hosting company with references/vouches

#7
I always use Crident Networks for a strong, quick, reliable hosting service I have never once been let down but this is honestly unacceptable they don't even have full control over there own shit man that is jacked up

RE: This is why you should always use a reliable hosting company with references/vouches

OP
#8
03-08-2018, 09:05 AM
Ahniwake Wrote:
I feel brain dead now. I thought this was a separate post. But in response to your answer, considering I do my own developing work and don't require a network developer. They have good specs for the host, and do exactly what I need. It depends on the situation however.

I do agree. They really do have good specs and great servers in general, but what I meant by a network developer is the a person that gets the server ready for you. I was told that I have to wait for the services that I paid for because there network developer was sick, hinting at the point that they only have one network dev.
Thanks
XERTiO
for upgrading me to Prime!

RE: This is why you should always use a reliable hosting company with references/vouches

#9
I use a hoster called WootHosting Even though most people swear they are one of the worst hosting company out there I have never had a problem with them. And their prices are way to good not I mean 36 a year for a 4 CPU cores 4GB of ram and 200GB ssd space.

RE: This is why you should always use a reliable hosting company with references/vouches

OP
#10
03-08-2018, 02:39 PM
hboyd2003 Wrote:
I use a hoster called WootHosting Even though most people swear they are one of the worst hosting company out there I have never had a problem with them. And their prices are way to good not I mean 36 a year for a 4 CPU cores 4GB of ram and 200GB ssd space.

The only reason people say it's bad is because it's not a server host, it's a web host.
Thanks
XERTiO
for upgrading me to Prime!

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