Discord or Snapchat ?

Snapchat is more of a posting application whereas discord is for communities running Games/Radios/Companies ect. Discord is absolute garbage when it comes to reaching out to their support and if your account gets hacked or locked you can pretty much say goodbye as you aint getting that back. But the conecept and applciation its self is unbeatable, but then again what platform actually has good support, facebook does not have any XD