Request - UNIVERSE Red Giant for MAC

I will give it a try, thanks a lot for the help!

21-03-2023, 10:44 AM

witchyerza Wrote: I followed exactly the instructions, let me translate it for you:

Installation method: (Please delete older versions from your computer)
1. Install Maxon App software
2. Install Universe, close app after finishing. Then open Maxon App.
3. Open a new free account. Once app is open, tap the top right button with 3 dots.
Tap on Import serial registration，and choose Manually Enter a Serial Number. Enter Serial Number and press 'Register Product'.

I think you could try redo everything and also registering another new account and also delete any old versions from your computer (including the ones in your Premiere Pro or After Effects extensions folder).

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I will give it a try, thanks a lot for the help!

21-03-2023, 10:44 AM

witchyerza Wrote: I followed exactly the instructions, let me translate it for you:

Installation method: (Please delete older versions from your computer)
1. Install Maxon App software
2. Install Universe, close app after finishing. Then open Maxon App.
3. Open a new free account. Once app is open, tap the top right button with 3 dots.
Tap on Import serial registration，and choose Manually Enter a Serial Number. Enter Serial Number and press 'Register Product'.

I think you could try redo everything and also registering another new account and also delete any old versions from your computer (including the ones in your Premiere Pro or After Effects extensions folder).