Whats your best call center or IT story?

OH BOY DO I HAVE STORIES ABOUT STUPID PEOPLE

I used to work on customer service/support for this big telecom company here in the US that was also an ISP. So, with our internet packages you got a free router. You know, basic shit..
One time we had this woman call in and ask us about this router, and she was furious..
This is the big gist of the whole convo we had:
The woman is "-" and I'm the "+".

- So this so called WIRELESS ROUTER I have in here in my hand... Is it really wireless......?
+ Yes, ma'am. It transmits your internet wireless to your devices as long as-
- THIS ROUTER HAS A FUCKING POWER CORD, HOW ARE YOU LEGALLY ABLE TO CALL IT WIRELESS!?
+(dumbfounded beyond anything)
- HELLO!? ARE YOU STILL THERE!?
+ Uhm, yes ma'am. I'm still here, sorry for being quiet.May I just ask you... How do you think the router would get power otherwise...?
- I don't fucking know? Have you heard of batteries?It's fucking2016 for gods sake, you should've figured out how by now.(it was 2016 at the time)

TL;DR after this:
She got transferred to my manager and demanded a minimum of$1000 in compensation or she would file a lawsuit for "false advertisement".
He laughed and hung up on her.. We haven't heard from her since.