What do you think of SteelSeries?

What do you think of SteelSeries (https://steelseries.com)?

Like Razer and Corsair, SteelSeries is a brand that sells gaming peripherals.

At first I was really positive about SteelSeries and bought quite a few peripherals from them, but after having a $200 headset starting to sound really bad after only 2 years, I contacted SteelSeries customer support and they were totally not going to help me. So now I'm gonna tryRazer.

I'd love to hear your thoughts and experiences!