This add-on provides you with an advanced ticket system that allows you to manage your clients issues, including in Featuring threaded discussions, Completing with staff groups, Ticket flagging, Varying priority levels, Predefined replies, Escalated rules and much more... Administrators are assigned in a departmental basis, so they have to access only the area they are meant to be dealing with.
More information:
https://brivium.com/resources/support-ti...dd-on.394/
Download:
https://mega.nz/#!Vp13gSiT!p-Z9x7Vkbwh3W...wsN_vR56-g
![[Image: tERaCLa.png]](https://i.imgur.com/tERaCLa.png)