Upgrade Problem?

by Brandon - 27-09-2015, 08:56 PM
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#1
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Posted: 27-09-2015, 08:56 PM
Hello I am trying to upgrade to Prime.

But Payivy goes to a custom questions pay and its blank and I click continue and it just takes me back to the start.

Picture:


[Image: vAfepVp.png]
[Image: GDwxjiI.gif]
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#2
Posted: 27-09-2015, 08:58 PM
change the browser !!
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#3
Posted: 27-09-2015, 09:00 PM (This post was last modified: 27-09-2015, 09:02 PM by zGeek.)
It didn't work the first time for me but when I reloaded, it works perfectly.
[Image: f36088b0b9a6e6f8963f07e563f60a94.png]

Make sure you click on BTC.
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27-09-2015, 09:05 PM
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Posted: 27-09-2015, 09:12 PM
Okay I just did not click the BTC button. Now I am just waiting for one confirmation.
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#5
Posted: 27-09-2015, 09:16 PM
(27-09-2015, 09:12 PM)DatBrandonKid Wrote: Okay I just did not click the BTC button. Now I am just waiting for one confirmation.

Enjoy your upgrade once it's done Smile
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Posted: 27-09-2015, 09:38 PM
(27-09-2015, 09:16 PM)zGeek Wrote:
(27-09-2015, 09:12 PM)DatBrandonKid Wrote: Okay I just did not click the BTC button. Now I am just waiting for one confirmation.

Enjoy your upgrade once it's done Smile

Okay now I paid for a upgrade and I got the code but on the upgrade page it is saying it is invalid?
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#7
Posted: 27-09-2015, 09:42 PM (This post was last modified: 27-09-2015, 09:42 PM by zGeek.)
(27-09-2015, 09:38 PM)DatBrandonKid Wrote:
(27-09-2015, 09:16 PM)zGeek Wrote:
(27-09-2015, 09:12 PM)DatBrandonKid Wrote: Okay I just did not click the BTC button. Now I am just waiting for one confirmation.

Enjoy your upgrade once it's done Smile

Okay now I paid for a upgrade and I got the code but on the upgrade page it is saying it is invalid?

Please PM Aoki about the code. He will sort it out for you. Also, make sure you've entered it properly without invalid spaces etc..
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Posted: 27-09-2015, 09:45 PM
Okay thanks for the help. Message sent.
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#9
Posted: 27-09-2015, 10:01 PM
(27-09-2015, 09:45 PM)DatBrandonKid Wrote: Okay thanks for the help. Message sent.

The code came in the email, correct?
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#10
Posted: 27-09-2015, 10:01 PM
It's unheard of to be having problems with NBB! I hope you get everything sorted quick :yus:
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