Why People Don't Like UPlay or Origin Like Steam

Steam is just what everyone went to.
I have asked alot of people this and people tend to tell me that their friends went to steam, so they did.
Steam Support is literally the worse I've ever seen from ANY company I've ever had to deal with.
I have worked YEARS in the customer services industry and Steam is by far a joke when it comes to Support, don't get me started on Games.
Valve themselves have no care for their players and they don't intend to take their users seriously, with such little support and updates for games like CSGO and releasing a DOTA card game, its obvious they dont care anymore.
Origin on the other hand, every time i dealt with them was an easy thing to do and a pleasure.
But here I am.... 500+ games on steam.