MyBB Support

500 page error for staff only

Submitted by Diplo, , Thread ID: 492

Thread Closed
21-01-2015, 05:34 AM
#1
So im getting a 500 page error code when you're a staff member only. I dont know a fix, nor does my partner. I need someone to help out with this.

RE: 500 page error for staff only

#2
Could you please provide more support such as a screenshot or something?
[Image: 2lnzmZm.gif]

RE: 500 page error for staff only

#3
What? that makes no sense...

RE: 500 page error for staff only

#4
21-01-2015, 05:36 AM
Hug Wrote:
What? that makes no sense...

He's getting an internal error but theres around 7 different types of them I believe, not exactly 100% on my error 500 knowledge.
[Image: 2lnzmZm.gif]

RE: 500 page error for staff only

OP
This post was last modified: 21-01-2015, 05:38 AM by Diplo
#5
http://imgur.com/XCYhMQL. I blacked out my forum URL as that information isn't needed.

21-01-2015, 05:36 AM
Hug Wrote:
What? that makes no sense...


Tell me about it :rly: its so painful. I dont know a fix :rly: :rly:

RE: 500 page error for staff only

#6
21-01-2015, 05:37 AM
Inferno Wrote:
http://imgur.com/XCYhMQL. I blacked out my forum URL as that information isn't needed.


21-01-2015, 05:36 AM
Hug Wrote:
What? that makes no sense...


Tell me about it :rly: its so painful. I dont know a fix :rly: :rly:

Reload the web page. You can do that by clicking the refresh/reload button, pressing F5, or trying the URL again from the address bar.

Even if the 500 Internal Server Error is a problem on the web server, the issue may only be temporary. Trying the page again will often be successful.

Clear your browser's cache. If there's a problem with the cached version of the page you're viewing, it could be causing HTTP 500 issues.

Delete your browser's cookies. Some 500 Internal Server Error issues can be corrected by deleting the cookies associated with the site you're getting the error on.

After removing the cookie(s), restart the browser and try again.

Come back later. Unfortunately, at this point, the 500 Internal Server Error is no doubt a problem outside your control that will eventually get fixed by someone else.
[Image: 2lnzmZm.gif]

RE: 500 page error for staff only

#7
21-01-2015, 05:37 AM
Inferno Wrote:
http://imgur.com/XCYhMQL. I blacked out my forum URL as that information isn't needed.


21-01-2015, 05:36 AM
Hug Wrote:
What? that makes no sense...


Tell me about it :rly: its so painful. I dont know a fix :rly: :rly:

So its NOT on nulledbb? On your own forum? Ohh... I think that makes sense now :hurr:

RE: 500 page error for staff only

OP
#8
21-01-2015, 05:41 AM
Mat Wrote:
21-01-2015, 05:37 AM
Inferno Wrote:
http://imgur.com/XCYhMQL. I blacked out my forum URL as that information isn't needed.



21-01-2015, 05:36 AM
Hug Wrote:
What? that makes no sense...


Tell me about it :rly: its so painful. I dont know a fix :rly: :rly:

Reload the web page. You can do that by clicking the refresh/reload button, pressing F5, or trying the URL again from the address bar.

Even if the 500 Internal Server Error is a problem on the web server, the issue may only be temporary. Trying the page again will often be successful.

Clear your browser's cache. If there's a problem with the cached version of the page you're viewing, it could be causing HTTP 500 issues.

Delete your browser's cookies. Some 500 Internal Server Error issues can be corrected by deleting the cookies associated with the site you're getting the error on.

After removing the cookie(s), restart the browser and try again.

Come back later. Unfortunately, at this point, the 500 Internal Server Error is no doubt a problem outside your control that will eventually get fixed by someone else.

Did all of the above. Any other suggestions?

RE: 500 page error for staff only

#9
21-01-2015, 05:42 AM
Inferno Wrote:
21-01-2015, 05:41 AM
Mat Wrote:
21-01-2015, 05:37 AM
Inferno Wrote:
http://imgur.com/XCYhMQL. I blacked out my forum URL as that information isn't needed.




21-01-2015, 05:36 AM
Hug Wrote:
What? that makes no sense...


Tell me about it :rly: its so painful. I dont know a fix :rly: :rly:

Reload the web page. You can do that by clicking the refresh/reload button, pressing F5, or trying the URL again from the address bar.

Even if the 500 Internal Server Error is a problem on the web server, the issue may only be temporary. Trying the page again will often be successful.

Clear your browser's cache. If there's a problem with the cached version of the page you're viewing, it could be causing HTTP 500 issues.

Delete your browser's cookies. Some 500 Internal Server Error issues can be corrected by deleting the cookies associated with the site you're getting the error on.

After removing the cookie(s), restart the browser and try again.

Come back later. Unfortunately, at this point, the 500 Internal Server Error is no doubt a problem outside your control that will eventually get fixed by someone else.

Did all of the above. Any other suggestions?

Yes, on your server where the forum is hosting there is a "bad file" basically it's returning the error 500 page, now because you said it's for staff only that automatically makes me presume it's a file that deals somewhat way with the staff, thats my only conclusion... or you can just wait it out until the web server throws it off or something.
[Image: 2lnzmZm.gif]

RE: 500 page error for staff only

OP
#10
21-01-2015, 05:48 AM
Mat Wrote:
21-01-2015, 05:42 AM
Inferno Wrote:
21-01-2015, 05:41 AM
Mat Wrote:
21-01-2015, 05:37 AM
Inferno Wrote:
http://imgur.com/XCYhMQL. I blacked out my forum URL as that information isn't needed.





21-01-2015, 05:36 AM
Hug Wrote:
What? that makes no sense...


Tell me about it :rly: its so painful. I dont know a fix :rly: :rly:

Reload the web page. You can do that by clicking the refresh/reload button, pressing F5, or trying the URL again from the address bar.

Even if the 500 Internal Server Error is a problem on the web server, the issue may only be temporary. Trying the page again will often be successful.

Clear your browser's cache. If there's a problem with the cached version of the page you're viewing, it could be causing HTTP 500 issues.

Delete your browser's cookies. Some 500 Internal Server Error issues can be corrected by deleting the cookies associated with the site you're getting the error on.

After removing the cookie(s), restart the browser and try again.

Come back later. Unfortunately, at this point, the 500 Internal Server Error is no doubt a problem outside your control that will eventually get fixed by someone else.

Did all of the above. Any other suggestions?

Yes, on your server where the forum is hosting there is a "bad file" basically it's returning the error 500 page, now because you said it's for staff only that automatically makes me presume it's a file that deals somewhat way with the staff, thats my only conclusion... or you can just wait it out until the web server throws it off or something.

So i need to comb through all the files to remove the "bad file"? Still seems something is wrong.

Users browsing this thread: 1 Guest(s)