Apex Heirlooms

So im level 500. opened all the free apex packs u get from 1 to 500 and spent about 60 bucks on packs throughout that. still no heiroom. My friend who started pkaying last week, is level 23 and got one. Like wtf is this RNG bruh. Is it just crap luck??

yea lol you probably jsut need to spend more money im like level 430 an got a heirloom not to long ago

im lvl 68 and my brother is lvl 420 and we both have 3 heirlooms and they are so cool espically the caustic one cheers mate