Once installed, please provide desired user groups the permission 'Conversation Folders'. In addition, you may wish to change the maximum allowed number of folders. This is located in the add-on's options page.
Features List:
Quote:Organise your conversations by assigning them to different folders. Option to display conversation totals above each folder. Totals reflect results of any applied filters. Folder display order can easily be changed at any time. Conversations can be moved between folders. This can be done via in line selection, conversation edit, or conversation view. When starting a conversation, you may assign it to any one of your folders. When a folder is deleted, all assigned conversations are moved back to the Inbox.