To start this SE we are going to contact Hollister via live chat. I am sure it can also be done via email but it would simply be slower. Tell your Hollister rep that you got some cologne as a gift from some family member.
We are going to tell them that when you opened the package, you cut your whole hand on the bottle as it was all broken. Say the package was soaked from the perfume also.
Find a gory picture of a cut hand but make it realistic. If they ask for you to take a picture of the broken bottle, say you threw it away as you have a toddler in the house.
Next, they will tell you how sorry they are and A. Give you a voucher or B. completely replace the order to your own address.
