This is how the dispute process works:
1) Dispute the product with the seller, state it's counterfeit and that you don't want to return the product.
2) Escalate the dispute to Alibaba/AliExpress
3) They will ask for proof, you can either: Use an image of the products logo (obviously edit it to look counterfeit), Customs Document, or proof it's counterfeit by talking to the brand themselves.
4) Receive the refund & you don't have to send the product back.
Credits to the support rep who made the method
Social Engineering
Refund Alibaba/AliExpress
Submitted by Sensei, 26-09-2015, 08:49 AM, Thread ID: 10461
Thread Closed
26-09-2015, 08:49 AM
#1 stains hit my phone cus im trapping lik a bitch, face timing with the plug but my phone on 3%, i got pounds i got zips but i could never serve a nick
RE: Refund Alibaba/AliExpress 07-04-2017, 12:53 AM #2
07-04-2017, 12:53 AM
#2 RE: Refund Alibaba/AliExpress 30-04-2017, 12:51 AM #3
30-04-2017, 12:51 AM
#3 RE: Refund Alibaba/AliExpress 13-06-2017, 01:29 PM #4
13-06-2017, 01:29 PM
#4