1) Go to live chat saying that u bought a card and it got scratched 2) they will ask for a picture to email to them, get a pic of a cards front and back off of ebay or sum and then photoshop the code being unreadable (dw if its basd they will belive anything lol) 3) they might ask for a proof of purchase if so genarate a fake recipt 4) they will credit it on ur account :D