Ticket system and Dashboard?

Hey what's up?

I'm Growl, yeah I changed my username

Been a long time since I even posted on this site. But I'm back.

I"m here to ask for you help.

It's not like I can't completely do this, but I need a bit of a push to start? I know sufficient PHP and MySQL. I know to use MySQLi and PDO for PHP to MYSQL connections.
I know how to make a basic login and registration system. I know how to do session cookies. That's all great.


I have a few questions, if you could help that would be great or give examples of works that have been done!

1. But how would I go about making the ticket system? Would I just make a form and input all the data in a table in MySQL and retrieve is according to userID?
2. If I had a payment system, I'm using a third party, slut.io. I'm doing this my codes, so how would I make a code system that would automatically upgrade a user to a certain package according to the code that is used?
3. How in the world do I differentiate a user dashboard and admin dashboard?

This is all for a website that is coming out very soon. We have everything ready expect for the website files. The website design was just finished so the framework or the "front-end" framework is all it needs. If you are wondering about which software i'm using, I can't wonder why this would matter but oh well, I'm using php 7.0, Nginx, and MySQL 5.6.

Thanks in advanced, and it's nice to be back.

First off, make sure you're using PDO and prepare all your statements.
Second off you would basically do something like this
>insert in tickets "id(NULL)" "title", "username", "userid", "content"

And to reply to the ticket you would basically have a table called "messages", with this
"message", "username", "userid", "ticketID"

Where ticketID is the ticket's row id.

You can work with Slut's IPN for the membership and when they purchased update the users "membership" to 1 and it's 0 by default.

As for the admin dashboard, basically you can set the user's rank to 1, where 0 is registered and 1 is admin.
If user's rank == 1, display the admin sidebar. if not display the other sidebar.

Pm me your skype, ill help if necessary

look under the hood of these projects: https://www.google.com/search?q=php+open...8wf-97bIAw